ITNI and EPOS NI

Meet the Business:

Ben Nesbitt had always wanted to be self-employed so when he and his wife had their first baby, he decided it was time to pursue his dream. Having built up years of experience in IT systems, he knew he had the skills and contacts to create a solid business. He came into Ards Business Hub on a start a business programme and Nichola Lockhart helped him develop his business plan.

He set up ITNI, which offers a one-stop service for business computer and IT needs – including phone lines and systems, broadband, networking equipment, PCs, servers, mobiles as well as offering installation, maintenance and support. Customers responded to his hands-on service and dedicated support and soon he was working with businesses of all sizes across the UK and Ireland.

“It gives me so much satisfaction helping people with their computers. We all rely on IT so much that it’s essential to choose the right technology for your needs and when something goes wrong, it’s a huge relief to have someone that will deal with the issue straight away,” he said.

As ITNI grew, he spotted another opportunity to support his hospitality clients with their EPOS (electronic point of sale) systems. These computerised systems not only take payments but have functionality that links sales and stock levels with each company’s back office giving a clear overview of business performance, which can help to spot trends and manage stock among other things.

Ben travelled to the Isle of Wight for specialist training on these systems and started EPOS NI. The two companies now have a total of eight staff and have moved into four office units in Sketrick House. One of their units is a specialist EPOS showroom so that clients can come in, view all the options available, try them out and see which suits best.

What they say about Ards Business Hub:

Ben loves the space in Ards Business Hub and he is potentially looking to expand further as the business continues to grow. He was attracted by the handy on-site car parking and 24-hour access as well as the flexible lease and the support from the staff at the centre.

“We’ve developed a great relationship with the team at Ards Business Hub that started a decade ago with that very first business plan. We really like the flexible lease as it offers us the potential to quickly and easily move into bigger space without being tied down to a contract that no longer suits. To us, the Hub feels like home.”

What we say:

Ards Business Hub Chief Executive, Nichola Lockhart said: “When I first met Ben, I knew he had the determination and energy to create a strong, successful business. Not only did he provide his customers with such high-level IT support but he had the foresight to develop his skills and expand into EPOS. We look forward to seeing what this great company does next.”

Find out more about ITNI or about EPOS NI.